Latest revision: 07 February, 2014.
This Terms and Conditions Agreement is a contract between you and Bamvù and applies to your use of Bamvù’s website www.bamvu.net (“the website” or “the web shop” or the “Ebay and the Amazon online shops) and any related products and services. By accessing or using any part of the website, you agree to become bound by these terms and conditions.
Throughout the site, the terms “we”, “us” and “our” refer to Bamvù.
Any attempt to alter, supplement or amend this document or to enter an order for product(s) that is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in writing, by both you and Bamvù. These terms and conditions are subject to change without prior written notice at any time, at Bamvù’s sole discretion.
All terms and conditions stated within this document override any terms and conditions on the website or elsewhere.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
By visiting our site and/ or purchasing something from us, you agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Paragraph 1 – General conditions
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
We reserve the right to refuse service to anyone for any reason at any time
Your use of any information or materials on this website is entirely at your own risk, for which Bamvù shall not be liable. It is at all times your own responsibility to ensure that any product, service or information available through this website meets your specific requirements.
The website contains material owned by Bamvù. This material includes, but is not limited to the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
Paragraph 2 – Order
Orders become binding only after Bamvù has confirmed acceptance in an order confirmation, unless agreed otherwise in written form.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Bamvù reserves the right to change its stock availability on the website and to remove items from the product range before an offer becomes binding (i.e. after the order confirmation is received).
Bamvù cannot be held liable for not being able to supply a product stated on the website. In case a product cannot be supplied but has been paid, Bamvù will provide a comparable replacement product. In case Bamvù is unable to provide the customer with a comparable replacement product, the product price will be refunded.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
Paragraph 3 – Production
Production of the item(s) you ordered starts on the first working day after Bamvù has confirmed your order. Production time does not include shipping time.
When ordering more than one product, the longest production time of an individual product will apply to all products.
The production time mentioned per product is not binding. Bamvù can only be held liable for production time delay if it is significant and attributable to serious negligence or misbehavior on Bamvù’s part.
When a customer requests a specific date for delivery, Bamvù will consider this request but cannot be held liable for possible changes to the agreed date.
Paragraph 4 – Pricing
All prices are stated in Euros (€) and include VAT (when applicable). Ask for prices without VAT (when not applicable).
An order’s total sum due is the sum of the price of products ordered, the shipment costs and Value Added Tax (“VAT”) (when applicable). Prices do not include insurance, government fees, import duties, surcharges or any other additional charges.
Bamvù will add taxes to the sales price when Bamvù is required so by law, and will be charged to the customer. These taxes are 22% of the product price and shipment costs. Any increase in the VAT rate or new tax imposed between the time of the order and the time of delivery will be borne by the customer.
For EU contries excepting Italy:
VAT does not apply in non-EU countries. Buyers must have a VAT number valid for Intre-Community commerce.
For non-EU countries:
VAT does not apply in non-EU countries. Customers from non-EU countries may have to pay additional charges, taxes and/or duties (see also paragraph 4.2).
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Unless stated otherwise, Bamvù’s prices apply only to the supply of the products described.
Bamvù reserves the right to change prices. Euro prices stated at the website are valid throughout the entire ordering process. The total sum due stated in the order confirmation will be based upon these Euro prices.
In case of obvious pricing errors on the website, Bamvù reserves the right to cancel the order or charge the customer for the price difference.
Paragraph 5 – Payment
The customer shall pay the total sum due (see paragraph 4.2) to Bamvù , either by PayPal© or by wire transfer. More information about these payment methods can be found at https://www.paypal.com and can be required to Bamvù’s Customer Service Department. Bamvù cannot be held responsible for any errors or inaccuracies in the payment process.
The customer shall carefully read the order confirmation and report any errors or inaccuracies in the order confirmation data before shipment of the product and within seven days of the purchase date. Failure to report these errors or inaccuracies to Bamvù in time may result in receiving a different product or may lead to additional administrative fees.
Paragraph 6 – Shipping costs
Shipping costs may vary depending on the shipping address and the number and variety of items ordered. Shipping costs will be specified in the order confirmation.
The customer will be charged for the shipping costs unless specified otherwise in the order confirmation or in Bamvù’s online shops. Bamvù will under no circumstance refund shipping costs after a shipment has been sent.
When the customer decides to change the shipping address, resulting in an increase of the shipping costs, the customer will be charged for these additional costs. Shipment will take place after payment of these costs has been received.
The customer will be informed in advance about the shipping costs and is aware of the fact that these costs will be added to the price of the product. Upon specifying a shipping address on the website, shipping costs will be calculated automatically.
Paragraph 7 – Deliveries
The items will be shipped to the shipping address provided by the customer.
The customer is responsible for providing correct address data. Providing incorrect or incomplete address data may lead to additional administrative fees.
Bamvù ships all products by private (UPS/FedEx/DHL) shipping service.
Bamvù cannot be held responsible for the shipping or the service of the shipper.
Paragraph 8 – Warranties
Bamvù warrants to the customer that for a period of 30 days from delivery of the product(s) to the customer, the product(s) will be free of material defects. This includes only imperfections and/or defects that occurred during the manufacturing process. It must be demonstrable by the customer that he/she is not responsible for causing these imperfections and/or defects. The warranty for example is not applicable in case of dropping, breaking or damaging the product.
With due observance of paragraph 8.1 above, if in normal usage a product gets defected or damaged within the warranty period, Bamvù will replace or repair the product free of charge.
Bamvù is not responsible for damage that occurs as a result of your failure to follow the instructions with respect to the purchased product. In all instances, whatever the damage or whatever the cause of the damage, Bamvù’s liability under no circumstances will exceed the purchase value of the product concerned.
The applicable warranty does not cover problems with a warranted product resulting from external causes such as accident, abuse, misuse, mishandling, collision, alteration, negligence, fire, theft, vandalism, riot, explosion, natural disaster, or acts of God.
In case an item is returned (in accordance with article 9 of “Terms & Conditions”) but the warranties do not cover the damage or defect, Bamvù will charge a preset price for the repair or replacement.
8.6 In order to set up the RMA procedure please contact RMA@bamvù.net.
Paragraph 9 – Returning products
The customer is obliged to contact Bamvù by e-mail before returning products. Bamvù and the customer must agree about returning product(s) without cause.
If you don’t like what you just bought or you don’t want it without any cause, just let us know. We’ll refund your order with no questions asked. We’ll issue a refund (minus the shipping and handling). The customer has the right to return their product(s) without cause within 7 days after delivery, under the condition that the returned product(s) are in their original state, undamaged and in their original packaging. Bamvù will refund the price of the product within 30 days after receiving the returned product in the above-mentioned state. Customized and/or engraved items will only be refunded for 50% of the product price. Bamvù will not refund shipping costs (see also paragraph 6.2).
When the customer has received a product with imperfections and/or defects that are covered by our warranties (See 8.1), Bamvù will repair or replace the product and resend it free of charge.
When Bamvù and the customer have come to an agreement concerning the return of a product, the customer must complete the provided returning procedure by Bamvù.
9.5 If the product(s) don’t have any imperfections and/or defects that are covered by our warranties, Bamvù will charge the shipping costs for returning the product(s) to the customer.
Paragraph 10 – Copyright
This website and its content is copyright of Bamvù. All rights reserved.
Any redistribution or reproduction of part or all of the contents of the website in any form is prohibited other than the following:
Printing or downloading to a local storage device for personal and non-commercial use only.
Content may be copied to individual third parties for personal use, but only if Bamvù and the website are acknowledged as the source of the material.
The content of the website may not be distributed or exploited commercially, nor may it be transmitted to or stored in any other website or other form of electronic retrieval system, except with Bamvù ‘s express written permission.
It is prohibited to duplicate, copy, distribute, trade, or reissue Bamvù products or any part of Bamvù products in any way without direct written consent of Bamvù.
All brands and trademarks of Bamvù are registered trademarks of Bamvù. It is forbidden to use, copy, reproduce, republish, upload, forward, transmit, distribute or modify in any way brands or logos owned by Bamvù.
Paragraph 11 – Limitation of liability
Bamvù cannot be held liable for any damages or injuries to persons, damages to goods other then the sold products, loss of earnings or any other loss arising directly or indirectly from defects in the products sold by Bamvù.
Paragraph 12 – Severability
Every provision of this agreement is intended to be serviceable. The invalidity or unenforceability of any particular provision of this agreement shall not affect the other provisions hereof, and this agreement shall be construed in all respects as if such invalid or unenforceable provision or provisions were omitted.
Paragraph 13 – Governing law
By accessing or using any part of the website you are responsible for compliance with all applicable laws.
These Terms & Conditions shall be interpreted, construed and governed by the laws in force in Italy, without reference to its conflict of laws principles. Each party hereby agrees to submit to the jurisdiction of the courts of Italy and to waive any objections based upon venue.
This order shall be governed and construed in accordance with the Italian laws.